TechStar DBITS

State of Texas and TechStar-DBITS–DIR

Deliverables-Based IT Services (DBITS) contract

Contract Overview
‍TechStar is proud to support Texas state agencies, local governments, higher education institutions, and other eligible entities through the Texas Department of Information Resources (DIR) Cooperative Contracts Program. As an approved DIR vendor, TechStar delivers innovative, results-driven technology solutions and services designed to help organizations modernize operations, improve efficiency, and achieve their strategic objectives.
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DBITS: Deliverables-Based IT Services Contract DIR-CPO-6223
 For more information about DIR’s Cooperative Contracts Program, please visit the
‍ DIR Cooperative Contracts Program page
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General Contract Information
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Contractor: TechStar Consulting Inc
DIR Contract Number: DIR-CPO-6223
Vendor ID Number: 1050535386100
Contract Term Date: 06/01/28
Contract Expiration Date: 06/01/31

Contractor TechStar Consulting Inc
DIR Contract Number DIR-CPO-6223
Vendor ID Number 1050535386100
Contract Term / Expiration 06/01/28 - 06/01/31

Products and Services Awarded

Technology Category 1:

a. Application Development, Maintenance and Support:

1.
Definition: Application Development is the development of new applications which may be mainframe, server, network-based, web-based or a combination and may require interfaces to existing applications. Application Maintenance and Support includes troubleshooting, modifying, maintaining, improving security, and enhancing legacy systems and applications which may be running in a production environment
2.
Example: Examples of services include web application development, mobile application development, and service-oriented architecture (SOA); conducting research, analysis, and requirements gathering; designing, programming, testing, documenting, implementing, and maintaining applications; modifying reports and ensuring their accurate execution; making changes to the software language and/or database in which the application is developed; providing production support, including issue resolution and required software updates; and participating in disaster recovery planning and documentation. Services may be required on a 24/7 basis or through on-call support.

b. Technology Upgrade, Migration, and Transformation

1.
Definition: Technology upgrades, migrations, and transformations may involve converting or migrating legacy applications to newer technologies, with or without adding new business functionality. These services may also include introducing new technologies into the enterprise environment and managing the organizational and technical changes resulting from their implementation.
2.
Example: Transformation may include assessments of the current application portfolio, evaluation of technology assets prior to initiating the technology transformation, and Business Case development to justify the initiative. The transformation journey may also encompass planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services, and training support. Additionally, the transformation initiative may include the establishment of return on investment (ROI), benchmarks, and milestones to measure progress and success.

c. Enterprise Resource Planning (ERP)

1.
Definition: ERP is an amalgamation of an organization’s information systems designed to automate and integrate a variety of functions, commonly referred to as “back office”, including financials, human resources and asset management. These systems are usually modularized and generally highly configurable.
2.
Example: Examples of services include planning and assessment, requirements development, business process reengineering (BPR), implementation and conversion services, application programming and support services, database administration, system software administration and support, functional support, and training support.

Technology Category 2

a. Business Intelligence (BI), Data Management, Analytics, and Automation, including Data Warehousing

1.
Definition: BI enables an organization to perform in-depth analysis and includes, where required, data mining of detailed business data providing real and significant information to business users. BI may include an integrated group of operational and decision support applications and databases. BI makes use of tools designed to easily access data warehouse data. A data warehouse collects, organizes and makes data available for the purpose of analysis and gives organizations the ability to access and analyze information about its business. The function of the data warehouse is to consolidate and reconcile information from across disparate business units and IT systems and provide a context for reporting and analysis.

Technology Category 3:

a. IT Assessments, Planning, Independent Verification and Validation (IV&V), and Market Research, Procurement Advisory, and Contract Implementation Services

1.
Definition: IT Assessments and Planning may include IT effectiveness, maturity, governance, enterprise architecture, strategic planning, mission and vision development, goals, objectives, strategy development, staff knowledge, skills and capability assessments, bandwidth and time studies, succession planning, organization change management, cloud assessments, and network performance assessments. These services may also include the development of actionable strategic and tactical plans and roadmaps, as well as independent verification and validation (IV&V) to assess compliance with requirements and provide independent oversight of software or systems development life cycle (SDLC) processes and specifications.
2.
Example: Examples of services include validation of software design to ensure it meets system needs and requirements; verification of the traceability of safety-critical requirements; analysis of the design of selected critical algorithms; code analysis of mission-critical software components; and independent oversight and assessment of systems development life cycle (SDLC) processes, including issue and risk management, requirements analysis, testing, data conversion, and related activities.

Technology Category 4

a. Information Technology Project Management

1.
Definition: Project and Program management services include any or all the project management processes identified by the Project Management Institute (PMI) as published in the most recent edition of the PMBOK® Guide, including practice guides such as Agile and Managing Change in Organizations.
2.
Example: Examples of included services include utilizing the Customer’s tools and processes, using commercially available offthe-shelf tools, using Contract Holder’s own proprietary tools and processes to manage a project, and using the Texas Project Delivery Framework. Information about the framework tool can be found on Project Delivery Framework

DIR Ordering Process and Placing Orders

01

Step 1 : Customers must complete a Statement of Work (SOW). The templates for each category list above can be found here:
Please see DIR’s Statement of Work page for more information on Agile SOWs and Waterfall SOWs to help choose which best fits your business needs.‍‍

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Step 2 : Use the Statement of Work template above and include the minimum suggested items such as
1. Scope of work
2. Requirements
3. Compliance Requirements
 • Accessibility Requirements
• SecurityRequirements
• Privacy Requirements
4. Reporting Deliverables
5. Pricing‍‍

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Step 3 : Customers should ensure the Statement of Work (SOW) complies with all applicable procurement guidelines, organizational policies, and contract requirements. Where required, the SOW should be submitted for review and approval during both draft and final stages before proceeding to vendor engagement.
SOW REVIEW PROCESS

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Procurement Professional's Guide to DIR

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Texas Administrative Code Section 212 Requirements for Posting SOWs on State Agency Websites.

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Step 4 : Vendors provide a written response

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Step 5 : Customers should negotiate pricing of deliverables directly with vendor.

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Step 6 : Customers and vendors may work together to improve the SOW.

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Step 7 : Customers may negotiate the terms and conditions of a SOW to suit their business needs, as long as the SOW terms and conditions do not conflict with or weaken the terms of the contract.

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Step 8 : Customer issues a purchase order (PO) with contract number DIR-CPO-6223 on the PO, based on the negotiated specifications in accordance with the SOW, and Vendor begins work upon receipt of PO. Vendor will then invoice Customer.
SOWs can be sent via email, fax or regular mail.
To obtain a quote, place a purchase order with, or seek warranty information with TechStar Consulting Inc for services under the DIR DBITS contract, please contact:

Contract number DIR-CPO-6223

Contract Manager: Sravan Chitiprolu
TechStar Consulting Inc
209 State Highway 121 Bypass, Suite 36
Lewisville, Texas 75067
Phone: (972) 756-1300
Fax: (469) 284-0740
Email: Sravan Chitiprolu

Warranty and Pricing Policy