For over 20 years, TechStar Group has helped customers reach their most important business goals. Discover in detail the wide variety of services & impact we've had on our clients.
The Microsoft Services team created and delivered an automated Document Management system using Microsoft SharePoint and the Microsoft Power Platform. The system processes millions of documents, made up of hundreds of different types of forms. It scans the documents, looks up reference information in an online database, and extracts vital contact information. This information is then applied to the document as metadata, allowing for quick search and retrieval through SharePoint document libraries. This system saves this company hundreds of thousands of dollars a year in reduced costs.
The team built a live Japanese to English translation engine that runs inside Microsoft Word. Japanese text was read from a document in real-time and scanned against a live glossary of words. Possible translations appear in a sidebar interface that allows the translator to pick the most relevant translation usage. The system also supported an e-commerce website for translation subscribers and allowed for sharing glossaries among muti users.
They wanted to take Microsoft Sentinel security reports and process them for customers in Microsoft’s Power BI dashboards. Our solution used advanced DAX expressions to handle large amounts of security data and create graphical dashboards and written Paginated Reports showing summaries of security alerts and issues for each customer.
Microsoft hired our team to deliver 30+ Azure two-day Cloud Adoption Framework Workshops for enterprise customers. These workshops help enterprise customers set up an Azure landing zone with proper governance, security, manageability, and cost accounting. This landing zone gives organizations a strong foundation for building their Azure Cloud platform.
Delivered a full eight-hour training day teaching how to utilize Microsoft TEAMS for communications, project management, collaboration, and modern meetings. These hands-on training sessions allowed attendees to work in virtual labs to create new TEAMS environments, share documents, and build project management sites to coordinate all work on critical projects.
A huge nationwide insurance company and a large metro bus Line in a top 20 city needed advanced analytics training. We delivered large webinars and smaller hands-on classes for Microsoft Power BI training. Eight-hour classes included fundamentals of Power BI, creating dashboards, using AI for analytics, DAX expressions, custom reports, and fundamentals of database design and implementation.
The client required development and delivery of fully functional codes to implement in ETL scripts with various designs to extract data from each of the incoming data feeds and map new data model among other needs. The client also requires design, development and delivery of UIs, Micro-services, and implementation of enhanced wireless profile. Our expertise in programming and coding would ensure that clients’ needs are designed to suit their business, developed efficiently and delivered conveniently.
We deployed UI built on dedicated servers that are load balanced and built workflows to assign data governing tasks to various user groups. We redesigned and modularized all existing APIs to micro-services leveraging stored data in new models. We built each existing APIs as decoupled and fully functional units that can be fully validated using automated tests.We implemented an enhanced wireless profile to leverage the customer data stored in new models for sales and legal user groups while providing a generic interface for default users. We implemented enhanced VZ connect profile to leverage the customer data and store it in new model for sales and legal user groups while providing interface for default users. We developed an enhanced One ERPSAP profile for customers according to their requests.
The developed fully functional codes integrated the UI and the APIs built in the deliverables enhanced customer experience. We delivered a unified UI that has one account hierarchy data model that absorbs current model deficiencies.
TechStar Group is a leading firm in customer relationships management, analytics, and marketing automation. Our team excels in enabling interaction across channels and shareholders, building connected ecosystems, and leveraging data to offer a unified platform addressing customer needs. We know that great customer interaction and positive feedback will improve your business. The client firm, in this case, is a cellular service provider with millions of users. Thus, they need better customer interaction to improve their business.
The client firm has low data insights and monitoring; thus, they cannot predict and forecast the opportunities they could explore in the market. The client needs a system that allows them to know errors, perf metrics, and vulnerabilities in their approach. Clients need a strategy to help build customer journey insights for predictive analysis. Clients also need a contract lifecycle management system to accelerate the quote-to-cash process and resolve other finance issues.
At TechStar Group, we are committed to improving user experience by creating data-driven analytics using the Einstein AI platform to generate real-time customer journey insights, funnels, and platform and sales metrics. We applied the contract lifecycle management for the client; this platform’s intuitive and customizable solution boosts sales productivity and efficiency, such as accelerating the quote-to-cash process and shortening sales revenue. By optimizing the channel management with partners, we enhance the channel management solutions, giving all parties a centralized, customizable platform to extend their services, quote, sales and delivery. We provide omnichannel enablement via Telco’s velocity, improving customer care and customer retention. Our data modeling services allowed the client to build digital stacks to configure, integrate and maintain product and service portfolios across the enterprise with a migration framework to import products.
We helped the client achieve business values on a single pane of view e.g., a one-stop solution to get engineering and business operation metrics, self-serve reports from customers, and real-time drill downs of app errors. Elevated customer experience is achieved and operational cost savings.
Techstar firm deals with data engineering and data analytics services, while the client firm is a cellular service provider with millions of users on their platform. Our firm excels at helping users and other firms store, manage and analyze large amounts of data that contributes to the success of the user’s business. We excel at building better algorithms and creating accessible yet secure AI platforms that clients can use to improve their business. The collected data offers information on useful patterns that led to the success realized in the business.
Accessing data in large firms is a challenge, most users will not get the data they need efficiently, and this wastes time and denies the user the data they want. Data management is therefore a challenge in most large firms. Secondly, there is limited access to fast computation stream processors thus the firm does not access data conveniently.
Our data and AI management solutions are reliable and updated to suit the needs of every firm. Our data ingestion framework allowed us to build an extensive framework for extracting, transforming and loading data sources into suitable ecosystems. Our Data Lake Management of Data helped unify platforms for analytics with data integrity and enables users to generate insights across portfolios. Our expertise with Click Stream Data Feed enabled us to compile Adobe catalyst data for customer journey analytics, generate insights from web portals, understand user navigation behavior and enhance customer experience. Our Business Intelligence and Reporting services equipped the client with a reporting dashboard of enterprise application data, thus providing the client with insights on billed revenue, revenue traceability, funnel and bookings for customer metrics.
With the application of our services, the cellular service provider firm was able to enhance customer experience, increase customer retention, apply ticket monitoring and generate an automated workflow which improves their business. We look to capitalize on the latest management and analysis technology for every firm’s needs in data engineering and analytics services.